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Frequently Asked Questions

Creating an account is not mandatory to place an order on our website, we allow “Guest Checkout”. But if you want to save your order history we would recommend you create an account with us.

We use PayPal as our payment service. With PayPal, you can pay easily, quickly and securely.

Using PayPal, you simply select "PayPal" as a payment method. Login with your PayPal account, and confirm the payment amount. Once the confirmation from PayPal has been received, we will process your order.

  • We are shipping with Deutsche Post, DHL or Hermes. Depending on package and weight.
  • To combine shipping, purchase multiple items and save shipping costs.
  • Western Europe 5-8 Business Days
  • Eastern Europe 9-12 Business Days
  • USA , Canada, Asia, Australia 12-18 Business Days

If you are not satisfied with your delivery or have a problem with the product you have received, please contact us via Order Return Form. We will get back to you immediately and will find a solution of your issue.

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